Refund policy

At Super Random Tees, we want you to love your order. If something isn’t right, we’ll always do our best to make it right.

30-Day Returns (Canada & USA)

All eligible purchases may be returned or exchanged within 30 days of the delivery date, unless otherwise stated.

To be eligible for a return:

Items must be unworn, unwashed, and in the same condition you received them.

Tags (if applicable) must still be attached.

Please note: Customers are responsible for return shipping unless the item arrived damaged or incorrect.

Made-To-Order & Custom Items

All made-to-order, custom, or personalized items are FINAL SALE and are not eligible for refund, exchange, or store credit.
Please review all product images, descriptions, sizing charts, and colour options carefully before ordering.

Damaged, Incorrect, or Missing Items

We stand behind the quality of our prints and products.
If your order arrives damaged, incorrect, or missing an item, don’t worry—we’ll take care of it.

For the fastest resolution, please email us at orders@superrandomtees.com
 with:

A clear photo of the damaged or incorrect item

A photo of the poor-quality print (if applicable)

Your order number

Requests for replacement must be made within 7 days of receiving your order.

Exchanges

If you need a different size or colour, you may request an exchange within 30 days.
Exchanges are subject to product availability.

Refund Process

Once your return is received and inspected, we’ll notify you via email.
Approved refunds will be issued to your original payment method.

Please allow 3–5 business days for the refund to appear on your statement.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

Clearance items

Sale items

Gift cards

Underwear or intimate apparel (if ever offered)

Price Adjustments

Super Random Tees does not offer post-purchase price adjustments.